How can we help?

Find answers to common questions or reach out to our support team

AI Models & Features

Which AI models are available?

NinjaChat gives you access to 25+ leading AI models including GPT-5.5, Claude Sonnet 5, Claude Opus 5, Gemini 3.1 Pro, Grok 4.6, DeepSeek V4 Pro, Llama 4, and more. Every plan includes access to all models, and we add new ones as they launch.

What can I create with NinjaChat?

Beyond AI chat, you can generate images with Flux and Imagen 4, create videos with Google Veo 3.1 and Kling, build AI-powered mind maps, run code in a sandbox, search the web with AI, and export conversations to PDF or DOCX.

What makes NinjaChat different from using ChatGPT or Claude directly?

With a single NinjaChat subscription you get access to every major AI model — GPT-5.5, Claude, Gemini, Grok, and more — plus image and video generation, mind maps, web search, and code sandboxing. No need for separate subscriptions to each provider.

If I ask the AI "what model are you?", can I trust the answer?

No — large language models do not reliably know their own name or version. Names like "GPT-5.5" or "Claude Opus 5" are assigned by the provider after training is complete, so the model itself has no training data about its own identity. When asked, it guesses based on patterns in its training data, which is why Gemini sometimes claims to be "GPT-5.5", DeepSeek sometimes claims to be made by OpenAI, and so on. A peer-reviewed study of 27 major LLMs found roughly 26% exhibit identity confusion, and Anthropic's own research on model introspection found that even the most advanced models give accurate answers about their own internal state only about 20% of the time. Providers work around this by injecting the model's name via a system prompt — but that is an external label, not intrinsic self-knowledge. The selector shows the model you requested. If fair-use protection or provider failover uses a different model, NinjaChat shows the actual model beside it with an arrow (for example, ‘Kimi K3 → Claude Haiku 4.5’) and saves that resolved model with the chat.

Content Generation

Which image generation models are supported?

We support Flux, Stable Diffusion 3, Recraft V3, Google Imagen 4, and Nano Banana for style transfer. You can generate images directly from text prompts and download them in high resolution.

How does video generation work?

NinjaChat offers multiple video generation models including Google Veo 3.1, Veo 3.1 Fast, Kling Video for text-to-video, and Seedance for image-to-video. Each model has different strengths — Veo excels at realistic physics and lighting, while Kling is great for creative content.

What kind of content is supported?

NinjaChat supports broad creative use — fiction, worldbuilding, research, art and video across 50+ models. Explicit sexual content is not supported across chat, image and video, and neither is illegal content or real-world harm. The same policy applies to every model.

Pricing & Usage

What plans are available and what do they cost?

We offer three plans, each with monthly credits: Starter at $11/month (1,500 chat, 50 image and 10 video credits), Pro at $24/month (5,000 chat, 150 image and 20 video credits) and Expert at $36/month (10,000 chat, 400 image and 35 video credits). A message, image or video uses one or more credits depending on the model. Yearly billing costs less: Starter is $101/year. All plans include every AI model.

What happens when I run out of credits?

When you reach your monthly limit, your credits refresh at the start of your next billing cycle. You can also upgrade your plan at any time for higher limits — upgrades take effect immediately.

Do you offer team plans?

Yes, every plan is available as a team plan. Team plans include shared billing, member management, and collaboration features. You can invite team members and manage seats from the settings page.

Is there a free plan or trial?

There is no free chat plan on the web: new accounts start on a paid plan, from Starter at $11/month. The iPhone app starts with a 3-day trial that converts to a paid subscription unless you cancel. A few tools — the FLUX image generator, AI Humanizer, image enhancer, background remover, YouTube transcript and YouTube to mind map — can be tried once a day without an account; the rest need you to sign in.

Privacy & Account

Is my data secure?

Yes, all data is protected with enterprise-grade encryption. Your conversations are stored securely and you can delete them at any time. We don't sell your personal information.

Can I export my conversations and data?

Yes, you can export conversations to PDF or DOCX, download generated images and videos, and export mind maps. You have full control over your data.

How do I sign up and get started?

Create an account using Google, Discord, or email, then choose a plan. Once you subscribe, you have immediate access to all AI models and tools included in your plan.

Still have questions?

Our support team is here to help. We typically respond within 24 hours during business hours.